Terms of service

TERMS OF USE AND CONDITIONS OF SALE

IMPORTANT – PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS OF SALE ("TERMS" OR "AGREEMENT") BEFORE ACCESSING, USING, OR PLACING AN ORDER THROUGH OUR WEBSITE. THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITY. PLEASE READ THEM CAREFULLY AND RETAIN A COPY FOR YOUR RECORDS.

Your use of https://hydrozinc.com, including any subdomains, affiliated websites, and mobile applications (collectively, the "Website"), is governed by these Terms. The Website is operated by Hydro Zinc ("Hydro Zinc," "we," "our," or "us"). We offer the Website, including all information, tools, products, and services, subject to your acceptance of these Terms and applicable policies. By accessing, using, or placing an order through the Website, you agree to these Terms. If you do not agree, you must not use the Website.

You can review the most current version of these Terms at any time at https://hydrozinc.com/policies/terms-of-service. We reserve the right to update these Terms by posting changes on our Website. Your continued use of the Website following the posting of changes constitutes acceptance of those changes, as permitted by applicable law.

TERMS OF SALE

WEBSITE USE

By using the Website and agreeing to these Terms, you represent that you are at least the age of majority in your place of residence and have the legal capacity to enter into a binding agreement.

PRIVACY & SECURITY DISCLOSURE

Our Privacy Policy is available at https://hydrozinc.com/policies/privacy-policy. The Privacy Policy is incorporated into these Terms by reference.

GENERAL CONDITIONS AND WEBSITE USER CONDUCT RESTRICTIONS

Our Website and its content may be protected by copyright, trademark, and other intellectual-property laws. You do not acquire ownership rights by downloading or using Website content.

You agree not to use the Website or our products for unlawful purposes, including hacking, transmitting malicious code, submitting false or misleading information, infringing intellectual-property rights, harassing or harming others, collecting personal information without authorization, or interfering with Website security.

Hydro Zinc reserves the right to restrict or terminate access to the Website where permitted by law if these Terms are violated or if conduct harms our Website, services, or property.

PRODUCTS SOLD FOR PERSONAL USE ONLY

Products purchased through the Website, including Hydro Zinc Liquid Zinc Drops, are intended for personal use unless otherwise authorized by us in writing. You agree not to resell, redistribute, modify, or export products in violation of our policies or applicable law. We reserve the right to restrict orders that appear to be intended for unauthorized resale or distribution.

NO MEDICAL ADVICE AND THE ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

The material on the Website is provided for general informational purposes only and is not intended as medical advice or a substitute for advice from a qualified healthcare provider. Dietary supplements are not intended to diagnose, treat, cure, or prevent any disease. Consult a qualified healthcare provider before using a supplement, particularly if you are pregnant, breastfeeding, taking medication, or have a medical condition.

We endeavor to provide accurate and current information, but the Website may contain errors or omissions relating to product descriptions, prices, promotions, shipping charges, transit times, and availability. We reserve the right to correct errors and update information as permitted by law.

Hydro Zinc does not guarantee specific health or wellness results. Individual experiences may vary.

MODIFICATIONS TO THE WEBSITE AND PRICES

We reserve the right to modify or discontinue the Website or any part of it. Product descriptions and prices may change without notice, subject to applicable law.

PAYMENT

By submitting payment information, you represent that you are authorized to use the selected payment method, that the information provided is accurate and complete, and that sufficient funds are available to pay the amounts due.

We are not responsible for fees charged independently by your bank or payment provider. Any payment disputes will be handled in accordance with applicable law and payment-provider policies.

ORDER PLACEMENT AND ACCEPTANCE

An electronic order confirmation does not necessarily signify acceptance of your order. We reserve the right to decline or cancel orders where permitted by law and may request additional information before processing an order. If we cancel an order after payment has been collected, we will arrange an appropriate refund.

SHIPPING

An accurate shipping address and phone number are required. We are not responsible for delays or delivery problems caused by incorrect information provided by you.

If you need to modify or cancel an order before it ships, contact Customer Support at info@hydrozinc.com as soon as possible. We cannot guarantee that changes or cancellations can be made after processing has begun.

DELIVERY CONFIRMATION

Carrier tracking information may be used to determine delivery status. If your order is marked delivered but you have not received it, contact us at info@hydrozinc.com so we can review the matter.

MONEY BACK GUARANTEE

Any money-back guarantee applies only where expressly offered for the relevant purchase on https://hydrozinc.com and is subject to the terms stated with that offer.

To request a refund under an applicable guarantee, email info@hydrozinc.com. Approved refunds will be issued to the original payment method, subject to the applicable guarantee terms and law.

STANDARD RETURN AND REFUND POLICY

If you are dissatisfied with your purchase or your order arrives damaged, please refer to our Refund and Return Policy:

https://hydrozinc.com/policies/refund-policy

Refunds and returns are handled according to that policy and applicable consumer-protection laws.

SOCIAL MEDIA

Our social media presence may include Facebook, Instagram, YouTube, Pinterest, and other third-party platforms. These platforms have their own privacy policies and terms of use. Comments and opinions expressed by users do not necessarily reflect the views of Hydro Zinc.

DISCLAIMER OF WARRANTIES

Except where prohibited by law, the Website and its content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not guarantee that Website information will always be accurate, complete, reliable, or uninterrupted.

Nothing in these Terms excludes any warranty or consumer right that cannot legally be excluded.

DISCLAIMER OF LIABILITIES

To the extent permitted by applicable law, Hydro Zinc will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the Website or products. Nothing in these Terms limits liability that cannot legally be excluded or restricted.

DISPUTE RESOLUTION

If you have a dispute or claim relating to these Terms, our products, or our Services, please contact us at info@hydrozinc.com so we can attempt to resolve the matter.

Any formal dispute-resolution process will be governed by applicable law and any valid agreement between the parties. Nothing in these Terms removes any non-waivable consumer rights.

INDEMNIFICATION

To the extent permitted by law, you agree to be responsible for claims or losses resulting from your unlawful use of the Website, your material breach of these Terms, or your violation of another person's rights.

THIRD-PARTY WEBSITES AND LINKS

Our Website may include materials or links from third parties. We are not responsible for third-party websites or materials. Please review their policies and practices before engaging with them.

TESTIMONIALS, REVIEWS, AND OTHER SUBMISSIONS

You may submit comments, reviews, and other content about Hydro Zinc products and services. By submitting content, you represent that you have the right to share it and grant us permission to use it for Website and promotional purposes, subject to applicable law.

Reviews and testimonials reflect individual experiences and do not guarantee that other customers will have the same results.

INTELLECTUAL-PROPERTY RIGHTS

For notifications of claimed intellectual-property infringement involving material on our Website, please contact info@hydrozinc.com.

ELECTRONIC COMMUNICATIONS

You agree that we may communicate with you electronically where permitted by law. Electronic notices, disclosures, agreements, and other communications may satisfy requirements for written communications when applicable law allows.

ENTIRE AGREEMENT

These Terms and any policies or operating rules posted on our Website constitute the agreement governing your use of the Website and supersede prior agreements relating to the same subject, to the extent permitted by law.

QUESTIONS OR ADDITIONAL INFORMATION

If you have questions about these Terms or a purchase made through our Website, please contact Customer Support:
Email: info@hydrozinc.com